Quality Policy
KILEWS Taiwan headquarters states its quality direction as strengthening staff awareness and quality control, with continual improvement to meet customer needs. Its published policy describes a quality management system based on ISO 9001:2015.
How the group approaches quality
Awareness and responsibility: employees understand how their work affects product quality.
Training and process improvement: skills and quality management processes are developed and reviewed.
Customer feedback: comments and service needs inform product and process improvements.
For product selection, documents or after-sales enquiries in Thailand, please contact KILEWS Thailand. We will help confirm the applicable model and order-specific service information.
Source: KILEWS Taiwan headquarters quality policy. The ISO 9001:2015 statement on that source refers to the headquarters policy; this page does not claim a separate certification for the Thailand company.